Privacy Policy

Privacy Policy

Last updated: March 29, 2026

This Privacy Policy describes how eSolutions 88, LLC ("FlyProof", "we", "us", or "our") collects, uses, and protects your personal information when you use the FlyProof website and services.

1. Data We Collect

We collect the following information when you use our services:

• Personal information: name, email address, gender, and title as provided during the booking process.
• Payment data: processed securely by Stripe. FlyProof does not store, access, or retain credit card numbers or payment credentials.
• Booking data: origin airport, destination airport, travel dates, passenger details, and reservation references.
• Marketing preferences: whether you opted in to receive promotional communications during checkout.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically when you access our website.

2. How We Use Your Data

We use your personal information for the following purposes:

• To process and deliver your flight reservation and ticket PDF.
• To send transactional emails including booking confirmations, activation links, delay notifications, and support communications.
• To send marketing communications such as travel tips, deals, and promotional offers (only if you explicitly opted in during checkout).
• To send abandoned cart recovery emails with promotional discounts (only if you opted in to marketing communications).
• To send eSIM product recommendations related to your travel destination (only if you opted in to marketing communications).
• To upload anonymized conversion data to Google Ads for advertising performance measurement.
• To prevent fraud and abuse of our services.
• To improve and optimize our website and services.

3. Data Sharing

We share your data with the following third parties, strictly for the purposes described:

• Stripe: payment processing. Stripe processes your payment details under their own privacy policy.
• Flight reservation providers: passenger name, gender, and travel dates are shared to create your flight reservation.
• eSIM provider: if you purchase an eSIM, your order details are shared with our eSIM provider to fulfill the order.
• Google Ads: anonymized conversion data (no personal information) for advertising optimization.
• Email delivery service: your email address is shared with our email provider to deliver transactional and marketing emails.

We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.

4. Marketing Communications

We only send marketing emails if you explicitly opted in during the checkout process by checking the marketing consent checkbox.

Marketing communications may include:

• Travel tips and destination guides
• Promotional offers and discounts
• eSIM product recommendations for your travel destination
• Abandoned cart reminders with special offers

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us at [email protected]

Unsubscribing from marketing emails will not affect transactional emails related to your bookings.

5. Data Retention

• Booking data is retained for 12 months for accounting, support, and legal compliance purposes.
• After 12 months, personal data is anonymized or deleted unless required by law.
• You may request early deletion of your personal data at any time (see Section 6).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate personal data.
• Right to erasure: request deletion of your personal data ("right to be forgotten").
• Right to object: object to the processing of your personal data for marketing purposes.
• Right to data portability: request your data in a structured, machine-readable format.
• Right to withdraw consent: withdraw your marketing consent at any time.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

For EU/EEA residents, these rights are provided under the General Data Protection Regulation (GDPR). For California residents, additional rights may apply under the California Consumer Privacy Act (CCPA).

7. Data Security

We protect your personal data using the following measures:

• All data is transmitted over HTTPS encryption.
• Payment processing is handled entirely by Stripe, which is PCI DSS Level 1 compliant.
• Access to personal data is restricted to authorized personnel only.
• Our servers are protected by firewalls and regular security updates.

While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

FlyProof is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests, contact:

eSolutions 88, LLC
390 Northeast 191st Street
Miami, FL 33179
United States

Email: [email protected]